Alexa Not Responding To Voice Commands

In the case you didn’t hear back at all from Alexa after speaking your wake word, then you need to make some simple checks to troubleshoot the situation as to why you’re Alexa not responding to voice commands.

When you speak the wake word, but Alexa does not respond, it is anticipated to be one of several everyday Alexa issues.

There is some other routine Amazon Echo Error as well, which may create panic if it doesn’t get resolved for a long. To name some, here is the list:

·         Alexa Offline

·         Alexa Not Working

·         Echo Dot Offline

·         Alexa Not Responding

·         Alexa Device Offline

·         Connect Alexa to wifi

·         Adding Alexa skills

Fixing Alexa not responding issue

Here are few troubleshooting tricks should take up at your own before seeking assistance from technicians available at Alexa app helpline.

Check Device Status

Before indulging into any technical checkup, first, ensure your Echo is turned on and connected to the power supply. Secondly, check for internet access as interrupted, slow or no internet will not let you talk to your Alexa anyway.

Check Alexa Privacy

Try to disable and enable Alexa privacy settings back again, to clear any privacy-related obstacle. Do the following:

·         Look at the bottom of the Nucleus screen.

·         Click on the Alexa button to enable Alexa privacy.

·         Click it once again to let Alexa listen to you again.

Now speak the wake word again, most probably Alexa will respond.

Reconnect to Amazon Account

·         Open the Alexa app on your smartphone.

·         Click settings.

·         Click log out.

·         Click Login.

·         Add Amazon account login id and password.

·         Follow all on-screen instructions to get logged back into your Amazon Alexa Account.

·         Leave settings

Now try speaking your wake word to check if Alexa responds to your voice commands or not?

Check network connectivity

·         Make sure your Alexa is connected to the wifi network.

·         Also, check for internet access.

·         In case your Echo, router and Alexa app (on your smartphone) are placed far flung from each other, they will suffer from low signal strength.

·         Try to keep all required devices in the allowed distance.

Change the Wake Word

In case your Alexa is connected to multiple echo devices, then maybe the wrong Echo is responding to your voice commands. In such a case, change the wake word and set individual allowed wake word for each Echo device.

And not responding to you then you better talk to experts at Alexa Customer Service at their toll-free number USA/Canada: +1 844-601-7233, UK: +44 800–041–8324 or Visit us at Alexa Helpline anytime.