Alexa Offline - Alexa Amazon Troubleshooting

Alexa offline can hold all your work at some time. Well, you are not alone; many people are dependent on Alexa for performing various daily chores. 

Do not worry much, read this article till the end.

You will get to learn how could you fix Alexa Device offline error. However,

if you do not feel like taking up a troubleshooting job, you can always reach the Alexa Customer Service Number.

Troubleshooting Alexa Offline

When Alexa gets offline, you may also encounter various other Alexa errors such as:

• Alexa Having Trouble Understanding
• Alexa Not Responding
• Alexa Slow to Respond

Here are several tried & tested troubleshooting steps to fix Alexa Offline Issue. 

Step1: Restart Your Alexa App

The first thing you should do when Alexa is offline is to restart your Alexa app. Do the following:

• Close the running Alexa in your phone/device.
• You better restart your smartphone.
• The app might be running at the backend.
• Let your device reboot completely.
• Relaunch the Alexa app.

 You won't see Alexa Device offline error now can speak to your Alexa.

Step 2: Update Your Alexa App

Don't feel offended if restarting Alexa app didn't work for you. Here is another method to fix it. 

Check your Alexa app version. 

Did you update your Alexa app recently? No, do it now. 

• To update your  Alexa app, do the following.
• Go to your OS app store i.e., Google Play for Android and Apple store for iPhones.
• Look for Alexa app.
• You will see an "Update" button if the update is pending for your device.
• Click on this button and wait until the entire update downloads and installs on your device.
• Once you get the success message for the same, you are done.

You better restart your device before using Alexa again.

Step3: Uninstall/Re-install Alexa App

Another method that could make your Alexa work for you is uninstalling and installing the app again.

• Go to your smartphone settings.
• Go to Installed apps.  
• Choose Alexa app and click to uninstall it.
• Follow all on-screen instructions to uninstall the app from your device.
• Again go to the Google/apple store and get another updated version for your device.
• Click and download the app on your device.
• Connect your echo i.e.e complete the Alexa Echo setup job to let Alexa perform for you.

For any further assistance with Alexa issues such as Alexa Offline, Echo Dot Offline,

Alexa Slow to Respond, etc... you can reach the Alexa Helpline Number: USA/Canada: +1 844-601-7233 & UK: +44 800-041-8324 toll-free available 24/7. If need more information visit Alexa Helpline now.