5 Easy Steps to Fix Alexa Offline Issue

Getting Alexa offline error again and again? It could be very frustrating when you speak to Alexa, but she says, "sorry Your Echo Dot offline."

 Alexa app offline or Echo Dot Offline both are equally traumatic. Following check out five quick steps that could fix your Echo not working issue.

Keep trying all these one after another until you get your Amazon Alexa Not Working issue resolved. Let's start.

Wi-Fi Problem 

Before looking for any other fault, first, make sure if your wi-fi is the culprit.

• Slow or no internet speed could also send your Amazon Echo Offline. 
• Cross-check if other devices are getting internet access from your wi-fi. 
• Else check with wi-fi settings. 

 You need to consult with Alexa experts. Or you can click here to know more about "How to connect Alexa to Wifi?"

Check The Placement Of Your Echo Dot.

If there is so much distance between your router and Echo Dot, you will get to see Echo Offline error. Similarly, if you are speaking to Alexa from far long you could get "Alexa is offline" error on the device screen. Keep all your device in range of wifi and as close as possible to each other.

Update Alexa app 

Are you sure you didn't miss any Alexa update? Check once again!! Working on old Alexa app version could result in many problems, such as:

• Amazon Echo Offline 
• Alexa Not Working 
• Echo Dot Not Responding 

Update your Alexa!! Need help on this? Speak to experts at Alexa Customer Service Number: USA/Canada: +1 888-949-4666

Re-install Alexa App 

If your problem persists and you still combating Echo Dot Not Responding situation. Then try to uninstall and re-install Alexa app on your smartphone again.

• Once you are done with installing Alexa app. you should take up Alexa Echo setup job again.
• Then try to connect Alexa to wi-fi. 

If it replies, that means both devices are back online.

Reset Echo device 

The last option to try when your "Alexa is not responding" is to reset your Echo device.
Get complete guidelines on how to set up the echo dot device,
 Resetting Echo device will also fix

• Echo Dot Not Responding 
• Echo Dot Not Working 
• Echo Dot Offline 
• Echo Offline 
• Alexa Device Offline 

along with with the Alexa offline issue.
For any further assistance, speak to our experts. Dial the Alexa helpline toll-free Numbers: USA/Canada: +1 844-601-7233 and UK: +44 800-041-8324.