What to Do When Alexa Stop Responding At Start Up?

When your Alexa stop working; you feel like a handicap, right? People using Alexa become dependent on her for many daily jobs. Specific Alexa issues are inevitable like "Alexa offline," "Alexa not connecting to wi-fi," "Alexa, not responding."

On the flipside fixing these issues are necessary as you won't be able to work until these errors are resolved. Following check out some necessary troubleshooting steps that could figure out the Alexa not working problem for you.

Troubleshooting To Fix Alexa App Stuck On Setup 

Alexa not responding or stuck on startup screen means it has some communication gap with the device. It is vital to connect Alexa correctly to the wi-fi network to finish the Echo setup process. Once you realize response problem with your Alexa app such as:

• Alexa not responding 
• Amazon app is not working
• Alexa is crashing again and again. 

 Or you are facing "Alexa Stopped working" situation; you can try the fix this situation with the below-given necessary troubleshooting steps.

• Start with checking the internet speed, use online speed tools, or see if other connected devices can access the internet or not? 
• For poor internet speed/connection; you first need to contact your ISP to resolve the issue.
• Check and ensure your wi-fi network is serving trouble-free. Alexa needs to be appropriately connected to the wi-fi network along with Echo dot device. 
• While struggling to get internet; stay close to your wi-fi router. You should also choose the location for Echo dot wisely. All devices should be in allowed range of wi-Fi router. 
• Also remove any other electronic or digital device (if) placed between the router, Echo and your Alexa app device. 
• Check all wireless router settings, including default and dynamic IP's. 
• Restart all devices involved in your Wi-Fi network; including your Android phone, Amazon Echo, wireless router, and modem once. 
• As a last resort, you should update the Alexa app and the echo dot firmware once. 

If none of this check-up and rectifications work for you; you better seek expert's advice. The Alexa experts can help you get your Alexa back on work in the least possible time. Dial the toll-free Alexa helpline number: USA/Canada: +1 844-601-7233 & UK: +44 800-041-8324.